Job-ID28914878Reference26-20260Business Skills Strong understanding of operational processes and production support practices. Experience performing business analysis and requirements interpretation. Ability to translate technical concepts into business language. Strong written and verbal communication skills. Experience preparing executive-level updates and status reporting. Technical Skills Experience supporting enterprise applications in a production environment. Ability to analyze application workflows and system dependencies. Experience reviewing system logs and troubleshooting production issues. Understanding of data relationships and relational database concepts. Working knowledge of API integrations and downstream/upstream system dependencies. Analytical Skills Strong root cause analysis capabilities. Ability to identify trends and recurring failure patterns. Experience performing impact assessments and risk evaluations. Excellent problem-solving and critical thinking skills. Production Support & Incident Management Business & Technical Analysis Root Cause Analysis Release & Change Support Data Quality & Controls Stakeholder Management
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